|Mercury Marine FAQ's
|1. Why is the
Quicksilver (DDT) Scan tool being replaced?
There are two main reasons. First: the
DDT is being phased out of production by the supplier. There are limited
amounts of the DDT available at this time. Second: The processor inside the DDT
is older technology and limited in its communications speed. With the migration
to the Control Area Network (CAN) on the newer products, the DDT can only read
filtered communications from the ECM, not real-time communications on the CAN
|2. Will I still be
able to use my DDT scan tool?
Yes. You will still be able to use your DDT Scan
Tool on older products and some current production engines. Use on future
products will be limited. Additional cartridge releases for the DDT will not be
|3. Does the CDS
communicate with legacy product?
Yes. The CDS communicates with all legacy
|4. What are the major
components of the CDS system?
The CDS system consists of a laptop computer using
the Windows XP operating system and a SmartComms interface box. The interface
box allows the computer to communicate with the ECM on the engine. Other
components are available and explained in the advertising literature.
|5. Will I need new
cables to connect the CDS system to the engine?
The current DDT cables connect directly onto the
SmartComms interface box and work with the CDS system. Of course, newer
products may require the purchase of additional cables. Every attempt is being
made to use the existing cables.
|6. What is the
warranty on the CDS system?
The CDS kits are covered by a three year warranty.
Panasonic and Dell laptops are also covered for three years. Please refer to
the manufacturer for additional information.
|7. Can I load other
software onto the CDS laptop?
Yes, the system is not locked down. Please note
that this is done at your own risk. We support the standard configuration and
setup. A recovery disk is supplied with the CDS system that will return the
unit back to the original setup, any additional data will be lost.
|8. Who do I call for
For technical assistance with the CDS software
contact 1-800-345-2233 -Option #2, between the hours of 8:00-8:00 E.S.T.
|9. What is the
difference between the Basic and Deluxe kits?
The Basic kits allow the technician to perform
fundamental diagnostic tests. The Deluxe kits contain hardware that will
maximize the CDS software. The technician will be able to perform manual even
triggering during water tests, guided diagnostics with the use of a breakout
box and multimeter functions.The pin-probe kit s allows you to test and isolate
wiring systems issues without damaging connectors or harnesses.
|10. How will the CDS
software be updated?
Based on the file size, the CDS software will be
updated with a new DVD or by FTP download.
|11. Can I purchase the
CDS software and load it on my own PC?
Yes. CDS can be loaded onto any PC but the software
has only been validated and approved to work on either the Panasonic Toughbook
CF-19 or Dell Latitude laptops. Loading CDS software on other hardware may
create driver configurations and other conflicts preventing CDS and possibly
other applications from working properly. Please contact 1-800-345-2233 Option #2 for